FAQs

Q?

Do the items come with a warranty?

A.

Each brand is different when it comes to warranties, the warranty available for each product will be shown on that products page. If you have any doubts about the warranty you will get with your item just give us a call and we will be more than happy to inform you!

Q?

Can I only Purchase with a Credit Card?

A.

The available payment options are Direct EFT, Instant EFT via PayFast, Credit Card payments via PayFast. All payment options will become available to you in checkout.

Q?

Is it safe to purchase online?

A.

It is safe to purchase online from trusted online shops such as easybraaishop.co.za and you can be sure that we keep your information safe! There are certain precautions that you can take to ensure the safety of your information and secure your online shopping experience. For tips on how to keep your online shopping safe please visit the following article on safe online shopping... https://www.webroot.com/za/en/home/resources/tips/online-shopping-banking/shopping-10-tips-to-safer-shopping-online

Q?

Can I get these items delivered anywhere in South Africa?

A.

Yes you can. Our flat shipping rate of R99 applies to all deliveries anywhere in South Africa.

Q?

How long does it take to get the items I purchased?

A.

Most deliveries should arrive at the delivery address within 5 working days and different brands are shipped from different warehouses meaning that sometimes your items might not all arrive on the same day. Once in a blue moon it happens that the item is not in stock in which case easybraaishop.co.za will notify you as soon as possible. For more info on this please see our websites Shopping Terms & Conditions page.

Q?

Can I return the item if I am not satisfied with the purchase?

A.

If your order arrives in an unsatisfactory condition, the wrong item was purchased or if you just decided that you don't want the item anymore you can let us know within 7 days and we will gladly take the product back and cover the shipping costs, once we can inspect the item (checking for any damages) we will notify you that the item is ok to be returned and refund your full purchase, for more info on the returning of goods please see the website Terms & Conditions page.